Shadow box framing is having a moment — and it’s not slowing down. According to industry reports from Accio, searches surged during the 2024 holidays and again in spring 2025, with Pinterest full of ideas for travel keepsakes, heirlooms, and sentimental gifts. Customers are looking for décor that tells a story and preserves special moments.
Savvy frame shops are capitalizing on this trend to grow their revenue.
Shadow boxes often bring in $300 to $800 per project (depending on complexity). When you combine that with strategic pricing and a workflow built for custom jobs, these projects can become one of your most rewarding and profitable services.
Here’s why you should consider shadow box framing and how to price each project for better returns.
Shadow boxes can achieve healthy gross margins of 55% to 65% while commanding premium pricing due to their complexity and emotional value.
Thanks to the skill, care, and customization involved in each project, even basic shadow box jobs can bring in more net income than standard framing.
Designing custom displays allows for bigger markups because you can:
Price based on emotional value: Charge more for projects that honor sentimental items like medals, baby clothes, or heirlooms — clients focus on meaning, not cost.
Charge premium rates for specialty work: Build custom cases for uniforms, hobby collections, or 3D memorabilia – like vintage tools — that require extra skill and justify higher pricing.
Add preservation-focused upgrades: Include options like archival mats, UV-filtering glass, and deep moulding that increase the sale total while protecting the piece.
Upsell through customization: Offer engraved plates, layered layouts, or specialty finishes that raise the project’s value without extending production time.
Shadow boxes generate more per job because they combine craftsmanship with personal meaning — something many customers are willing to pay for.
Shadow box framing takes time — careful planning, precise mounting, and hands-on work from start to finish. To make each project worthwhile, you need pricing that covers the full scope of materials and labor, and a workflow that keeps every stage moving without bottlenecks.
Use these strategies to protect your margins and stay organized:
Use your point of sale (POS) system to set pricing tiers, track time by task, and store project templates — keeping your shadow box work efficient and high-earning.
Shadow box framing often comes with tight timelines, fragile materials, and storage needs that take up more space than standard jobs. Without a plan, you risk delays, rushed work, and expensive mistakes.
Plan ahead to avoid setbacks:
Map out a realistic project timeline: Estimate time for design, approvals, and sourcing materials, especially for specialty items like spacers, shadow depths, or custom plates. Flag deadlines in your POS so you’re not scrambling the week it's due.
Handle delicate objects carefully: Use conservation gloves, archival sleeves, or padded trays when working with fabric, medals, or old paper. Snap photographs during intake and layout to document original condition and placement.
Set aside space for larger projects: Keep one dedicated surface for oversized boxes or multi-day work. If bench space is limited, store in-progress pieces vertically using padded racks to protect the frame and contents.
Communicate clearly with the customer: Start with a 3D digital preview to set expectations, then send layout proofs or progress photos for approval as you progress. This avoids late-stage changes and helps customers feel involved in the creative process.
These steps will help you stay prepared, finish on schedule, and hand off a piece your client is excited to take home.
Framed 3D objects require careful coordination, especially when projects span multiple steps or include upgrades. LifeSaver gives you the tools to stay organized, price accurately, and keep work moving without confusion or delay.
POS software made for custom framers lets you:
These features help you manage detailed, time-sensitive projects without disrupting your shop’s overall workflow.
Shadow box framing opens the door to higher-ticket projects, more creative work, and loyal repeat clients. With the right systems in place, you can quote with confidence, manage timelines, and finish pieces your customers will remember.
LifeSaver keeps everything in sync. It helps you price clearly, monitor each stage, and handle detailed jobs. With built-in messaging and visual approvals, you keep customers engaged while moving projects forward.
Download The Complete Guide To Finding a Frame Shop POS System to learn what features help you manage shadow boxes, upgrades, and multi-phase projects with less stress.