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Effective August 1, 2026, FrameReady is discontinued.

FrameReady is moving to LifeSaver Cloud

Why did this happen:

Instead of continuing to invest in aging infrastructure, we made a decision: build something for the future.

LifeSaver Cloud is that platform, and we're inviting every FrameReady customer to make the move.

If you're running FrameReady today, this is also a good moment to look at the full picture. The platforms many FrameReady customers run on, Windows 10, older macOS versions, aging FileMaker installs, have their own expiration timelines, some already past. Running unsupported software carries real business risk: security exposure, no vendor patches, and potential compliance issues.

The cost of staying on outdated technology isn't always obvious until something goes wrong, and the cost of moving is known and manageable now.

What you get with LifeSaver Cloud

POS Machine

Integrated payment processing

Accept credit cards, contactless payments, and digital wallets directly through LifeSaver Cloud. No third-party terminal headaches. Payment data syncs with your orders and reporting automatically.

Cloud access from any device

Check orders, run reports, and manage your shop from any browser-enabled device. PC, Mac, iPad, phone. No more being tied to the one computer in the back room.

Integrated vendor catalogs

Live pricing from Larson-Juhl, Roma, Omega, Crescent, and more. No more quoting from last quarter's price list. Discontinued items flag automatically before you sell something you can't get.
FrameVue

FrameVue design visualization

Show customers exactly what their framing will look like before you build it. Upload artwork, test frame styles, mat colors, and glazing options. Designs convert directly into work orders and quotes. No re-entering anything.

Built-in customer messaging

Order-ready notifications, digital receipts, review requests, and two-way texting. Every conversation is stored in the customer's profile.

Frequently Asked Questions

Why is FrameReady being sunset?

The framing industry has changed significantly, and the gap between what desktop software can do and what your business actually needs has grown too wide to ignore. Vendor catalog updates, online design tools, automatic backups, and real-time inventory across devices aren't nice-to-haves anymore — they're expectations. And they're not things that can be bolted onto a desktop platform.

Additionally, the platforms many FrameReady customers run on, Windows 10, older macOS versions, aging FileMaker installs, have their own expiration timelines, some already past. Running unsupported software carries real business risk: security exposure, no vendor patches, and potential compliance issues.

There's also the reality of running on-premise software in today's environment. When your software lives on a single machine, your business data does too — and that creates real risk. Local hardware is vulnerable to theft, hard drive failure, and ransomware attacks that can permanently erase years of customer orders and job history.

How do vendor price updates work in LifeSaver Cloud?

In LifeSaver Cloud, updates are available as soon as we receive them from the supplier. You don't have to do anything to apply the update. It happens automatically, so you're always working with the most current pricing provided by the supplier.

What happens to my historical data?

Data that can be migrated from FrameReady to LifeSaver Cloud

  • Customer data

     

  • Invoices

     

  • Invoice line items

     

  • Work orders that are attached to invoices

     

  • Payments

     

  • Inventory (products)

     

  • Special items*

     

  • Glazing items*

     

  • Vendor markups (moulding and mat pricing)*

*FR markups are different from LS markups so should be double-checked after the data-transfer. If they need updated, markups can be edited relatively simply at the vendor level. 

How is LifeSaver more secure?

LifeSaver was built from the ground up on the Microsoft Azure platform with cloud security and use cases in mind.

While no system can be 100% guaranteed, having Azure’s enterprise level platform, backups, encryption and end point intrusion detection makes for a much more secure, as well as recoverable, environment.

As an added security measure, LifeSaver has implemented the Azure Application Gateway platform which isolates our servers from direct connection to the Internet. Any intrusion would have to first get past the Application Gateway before any attempt can be made on the servers themselves.

Additionally, LifeSaver maintains current versions of the core technology it is built on, so there is no vulnerability to issues that were resolved in some cases over a decade ago.

What training is provided?

Comprehensive training package included with migration, covering POS, work order fulfillment, marketing, and back-office operations.

How will LifeSaver improve data security and automation compared to FrameReady?

Cloud-based infrastructure with enterprise-grade security, regular backups, and automatic updates.

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