Automate pickup notifications, send payment links, and answer customer questions, all via text from your dashboard. Customers respond in minutes, not days.
Skip the "is my order ready?" calls. Text pickup alerts and payment links straight from LifeSaver in just a few clicks.
In Production, click Manage Status, then Manage next to a status like Ready for Pickup. Turn on Send Notification or Send Review Link.
Move an order to a status you've turned on, like Ready for Pickup. A pop-up appears with your customer's phone number filled in. Choose to send it as a text.
Open an invoice in Invoices and Payments, click Other, then choose Send Online Payment Link. The same pop-up appears so you can send it by text.
Messages sent every month
Pickup notifications automated monthly
Of customers respond within minutes
Manage your Google reputation right from your LifeSaver dashboard. To get started, select Reputation Management on your homepage, then Connect with Google.
Text a Google review link to happy customers. You choose who gets one.
See every Google review in one place, along with your star rating and total over time.
Get an AI-drafted response you can edit, so you can reply between orders without starting from scratch.
Bulk SMS is designed for you to do just that, send a sale, share your holiday hours, or let customers know about new arrivals, all with a single text.
Here's how it works:
Pick a ready-made Starter Campaign for popular sales and events, describe what you're promoting and let AI draft it, or write your own message from scratch.
Check your total recipients and who's opted out, so you know exactly who's getting the message.
Send immediately, or pick a date and time. We apply compliant sending windows automatically.
See the status of every text in real time, from queued to delivered.
Messaging Assistant handles automatic, one-to-one texts: pickup alerts, appointment reminders, and order updates. It's a great tool to help run your store more efficiently and save time for your team.
Bulk SMS is for reaching your entire customer list at once with a single message. It's most commonly used to promote sales, but it also works well for passing along information quickly. For example, if you update your store hours or have popular items back in stock, Bulk SMS is a great way to reach many customers in minutes.
Both use the same toll-free number and contact list, there's nothing new to set up.
Messaging Assistant is built into your LifeSaver account, so there's nothing to install. To send your first text:
You can find more details in our knowledge base article.
Yes, two-way texting is available once your business is registered for it. To get started, fill out our short business information form. We use it to register your business for texting, and we'll let you know once you're approved.
Until then, you can still send pickup alerts, payment links, and review requests.
Absolutely! The Messaging Assistant is designed for flexibility and can be used across various devices, including your phone, so you can manage your customer interactions on the go.
Schedule a demo with one of our frame retail experts to claim for a free 14-day trial upon completion of a demo of our AI-Powered Messaging Assistant within our point of sale software.
Yes, Bulk SMS is billed separately from your Messaging Assistant plan, at 2¢ per message segment (roughly every 160 characters). Your first 500 messages are free, so you can try it out before any cost applies.