Most people walk into a frame shop focused on the mat or the molding. But the glass? That’s what shapes the tone of the piece and how well it holds up over time.
The differences between glass types for custom framing aren’t always obvious, but they matter. The glazing you choose affects glare, UV damage, and color clarity.
Understanding what each type offers (and when it’s worth the upgrade) helps you guide customers to choices that protect their art, fit their budget, and leave them impressed.
Learn about the most popular glazing options, how they perform, and tips for selling them.
Glass Types for Custom Framing at a Glance
Glass can change the whole feel of a finished piece, even if customers don’t realize it right away. Some options keep costs low, others offer better protection or a cleaner look.
Here’s a breakdown of how the main glass types compare on price and performance.
Regular Glass: Basic, Budget-Friendly
Regular glass is the most affordable option and usually comes standard in base pricing. It keeps dust and fingerprints off the artwork, but the benefits stop there. With no UV protection, colors may fade or yellow over time, especially if the piece hangs in direct sunlight.
It’s suitable for pieces like kids’ drawings, inexpensive posters, or anything that’s not meant to last forever. This glass has the most glare, average clarity, and the lowest overall level of protection.
UV-Filtering Glass: The Mid-Tier Workhorse
UV-filtering glass gives you much better protection than regular glass without a major cost jump — usually about 20% to 30% more. It blocks most UV rays, which helps prevent fading and keeps colors looking vivid over time.
It’s a practical choice for diplomas, signed photographs, or any sentimental piece that will be displayed in a bright room. While it still reflects some light, it delivers noticeably better clarity and long-term color retention than basic glass.
Museum Glass: High Clarity, Premium Price
Museum glass is the best-quality option — crystal clear, nearly glare-free, and built to protect. It’s a professional-grade investment (about two to three times the cost of regular glass), but it’s worth every cent for high-value pieces.
It’s ideal for original artwork, family heirlooms, limited editions, or anything headed to a collector. It brings out every detail, keeps colors vibrant, and offers the strongest protection against fading and damage.
Breaking Down the Performance Differences
Glass types vary in price and how they protect and present what’s inside the frame. To compare them, focus on four performance areas.
UV Protection
Sunlight can seriously damage framed art, dulling hues, discoloring paper, and breaking it down over time. It’s one of the biggest threats to prints, photos, and drawings on display.
UV protection matters when discussing glass types for custom framing. Help customers discover how the right choice can protect their piece for years.
Try these tips:
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Explain how damage happens: Point out that sunlight can yellow paper, blur ink, and weaken the material, especially over time.
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Compare UV performance clearly: Show how regular glass offers little to no protection, UV-filtering glass blocks between 96% and 99% of harmful rays, and museum glass gives maximum-level defense with 99% blockage plus better clarity.
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Match protection to the piece: Recommend stronger glass for anything meaningful, like original art, heirlooms, or items displayed near windows or in bright rooms.
When you explain the risks and benefits, customers feel confident and appreciative that their artwork is protected in a way that fits its value and their budget.
Clarity and Reflection
The way glass interacts with light affects how a framed piece looks and feels. Glare, reflections, and distortion can alter colors, making the artwork harder to see and appreciate.
To highlight the benefits of different glazing:
- Show what each type looks like: Use framed samples or a sample wall to compare glass types side by side. Let customers view them under store lighting or near a window — museum glass cuts almost all reflection, while regular and UV-filtering glass still produce a noticeable glare.
- Explain what glare does to the artwork: Show how high-glare glass can dull vibrant colors or make it hard to see details, especially under overhead lights or near windows.
- Use real lighting to prove the point: Tilt framed samples under showroom conditions or near natural light so customers can see how museum glass keeps the focus on the art, not the glare.
These side-by-side comparisons make the impact of glazing easy to understand during a framing consultation. When customers can see how each glass type performs in real light, the value of an upgrade speaks for itself.
Durability Factors
Customers often overlook durability, especially if the frame will hang undisturbed for years. However, the type of glass still affects how the piece holds up to cleaning, light exposure, and normal household conditions like humidity or temperature changes.
Help buyers understand what each option can handle over time:
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Describe the care specialty glazing needs: Suggest using soft cloths and nonabrasive cleaners to avoid damaging anti-reflective coatings.
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Discuss placement and environment: Recommend less exposed locations for humid rooms, kids’ spaces, or high-traffic areas.
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Set expectations around long-term maintenance: Explain that museum glass holds up well over time, but can scratch or haze if mishandled. Remind customers to treat it carefully — once damaged, it can’t be polished or repaired.
Durability might not be the first thing customers ask about, but it often influences how they feel about the frame years later. When glass holds up like it should, they remember the quality — and trust you for the next job.
When Performance Justifies the Price
Not every job calls for premium glass — but when it does, it’s usually tied to the value of what’s being framed and where it will hang. Helping customers weigh these factors makes pricing decisions easier.
Matching Glass to Artwork Value
The higher the value of the item, the more it makes sense to invest in better protection and presentation. A $30 print or poster? Regular or UV-filtering glass is typically enough.
But an $800 family heirloom, a shadowbox displaying vintage coins, or a signed baseball jersey? That’s when museum glass adds real long-term value, preserving both the art and its resale potential.
Guiding Budget Conversations
Help the customer understand what they’re paying for. Start by asking what matters most — cost, clarity, or protection — and explain how each glass type lines up with that priority.
If they’re focused on price, offer basic or UV-filtering glass and explain what’s covered. If glare is the concern, show how museum glass improves visibility. This keeps the conversation honest while still making space for upgrades.
Pricing Strategy: Markup and Positioning
Glass upgrades can be profitable, but you need the right pricing and sales strategy to see a return. Use these tips to adjust markup and present upgrades in a way that feels worthwhile.
Typical Markups
Most shops mark up glass upgrades by about 55% to 65%, depending on the cost and the local market’s capacity. This is a healthy margin that still feels fair to the customer.
Want to make pricing more appealing? Try bundling premium glass with matting or frame upgrades to offer it as a value package.
How To Sell Without Overselling
Start with a few simple questions: Where will the piece hang? Who is it for? Is it meant to last for years? Frame the conversation around preservation and display, not luxury. The goal is to recommend glass that supports the customer’s intent for the piece.
How LifeSaver Makes Glass Selection Easier
LifeSaver’s point of sale (POS) software gives your team the tools to deliver accurate quotes, show clear options, and avoid costly rework. These features simplify glass selection at every step:
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Store glass preferences and specs in one place: Track past sales, artwork types, and exact measurements so repeat orders and upgrades are personalized, quick, and accurate.
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Use FrameVue to preview upgrades in real time: Show customers how different glass types look in their frame using side-by-side digital mockups.
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Quote instantly with vendor integrations: Pull real-time pricing from top suppliers without making separate calls or flipping through catalogs.
When everything from pricing to presentation is built into your system, selling the right glass types for custom framing is easier.
How To Confidently Recommend Glass Types for Custom Framing
Glass types for custom framing shape how the finished piece looks, lasts, and fits the customer’s needs. From UV protection to clarity and long-term care, understanding how they perform makes it easier to explain options and match them to the customer’s needs.
LifeSaver POS gives you everything you need to manage the details. With built-in product specs, pricing, and visual tools, you can compare glass types quickly, quote accurately, and confidently guide the customer toward a beautiful, well-protected piece.
Want more tips on selecting the right POS system for your shop? Download Frame Shop POS Systems: The Complete Buyers’ Guide to compare features, pricing tools, and workflow benefits — so you can choose a system that supports smarter sales and better framing decisions.
